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MARDI GRAS GROUP LORD STREET, BLACKPOOL,
Reservations
You may make reservations up to one year in advance. To secure a booking a non-returnable deposit is payable: we will inform you of the amount at the time of booking. Deposits can be paid by credit or debit card. Cheques must reach the Hotel at least five (5) working days before you are due to arrive and cannot be used for payment once at the hotel. Payments at the Hotel are by card or cash only. The person making the booking is responsible for all costs involved in the reservation. In the unusual event, the hotelhas the right to move your booking to an equivalent hotel in the same area of the Mardi Gras Guest Accommodation.
To avoid the Hotel paying two sets of Bank charges, no additional charge will be made when paying deposits by Credit or Debit card, but, an additional charge of £1.50 may be made if you choose to pay the due balance by card on arrival.
Cancellation
If you cancel a booking or part of a booking prior to arrival you will lose your deposit. For cancellations 48 hrs prior to your arrival, we reserve the right to claim payment of the full amount of the original booking.
Guests leaving earlier than stated in their original booking will have to pay the full amount of the original booking unless otherwise agreed with us.
Non-Arrival of Guests
Should you have booked a room(s) and paid a deposit, and fail to arrive at the hotel, we reserve the right to charge to your Credit/Debit Card the remainder of the full amount that would have become due should you have arrived and fulfilled your booking.
Arrival & Departure
Rooms are available from 2.00pm although earlier arrival may be possible with our agreement. You are asked to inform the Hotel of your arrival time if possible.
Check out on day of departure is at 11.00am Rooms still occupied after 12 midday will incur a further nights charge. Luggage may be left in the Hall if you are staying in Blackpool for the day if agreed in advance. The Hall is a public area and we cannot be held responsible for any loss of or damage to your luggage.
Hotel Property
We will charge you the full cost of replacing or repairing any Hotel property you lose or damage however the damage is caused. If you notice any damage or missing items in your room you must inform us immediately. (minimum charge £50.00)
PLEASE NOTE: In the unfortunate event that you soil the bed a charge of £50.00 will be automatically debited to your credit/debit card to cover the cost of replacement pillows, quilt and the separate washing of the bedding. Soiling any other part of your room or the Hotel in general will incur a £50.00 (minimum) charge for cleaning.
Payment
Any balance due on the reservation must be paid on arrival unless otherwise agreed with us. You must pay any other money owing before departure. If you fail to do so, we will take any action necessary to recover money due including any legal costs. We reserve the right to use your credit or debit card without further request if necessary.
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